The right WordPress Maintenance Plan for your website

Just like proper maintenance to your home or your car, it’s crucial you maintain routine care to your website to ensure performance and security.

How it works

1 Pick a Website Care Plan

We provide various levels of support for your WordPress or WooCommerce website, choose the WordPress maintenance plan that best fits your needs. If you are unsure which plan to pick, just reach out and we’ll help you out.

2 Connect with us

Schedule a free consultation call directly or reach out to us. We’ll get to know each other, your business and your website and see if we are a good fit.

3 Get support

Our team will set up your website maintenance service and start working on updates, security tightening, page speed optimization and more. We’ll also send you a series of emails telling you how to get support and ask for changes when you need it.

Included in every plan

1 Your support team

Our WordPress experts are ready to help with content changes, uploading images, changing settings, plugin suggestions and much more.

2 Premium webhosting

Bad hosting is one of the most common sources of hacks and poor website performance. We offer premium hosting included on every plan.

3 Weekly updates of WordPress Core, Plugins and Theme

We’ll take care of safely updating your website to the latest versions of WordPress Core, plugins and themes.

Every update is tested on a test copy of your website before changes are made to the live site, this ensures minimal downtime because of those pesky bad updates.

4 Secure daily backups

No matter if hackers are attacking even small business’ websites or if a fire took place at the datacenter, disasters happen. Don’t be caught without a backup of your website, or better yet two backups.

All our website care plans include daily backups, with a copy at the hosting platform and another copy at an off-site location. If the hosting backup fails, we have another copy kept securely in a separate geographical location.

For WooCommerce websites realtime backups are taken as you get new orders and new customers sign up.

WordPress Maintenance Plans

Protect

€89 / mo
+ VAT
For better security
with malware protection
Premium web hosting
Standard Support
Content changes (3 / mo)
Uptime monitoring
Secure daily backups
Hacker protection & Malware removal
Spam protection & cleanup
No Page Speed optimizations
Yearly strategy call
No custom development included
No 3rd-party plugin licenses

Perform

Most Popular
€ 199 / mo
+ VAT
For e-Commerce
or Multi-language websites
Premium web hosting
Priority support
Content changes (3 / mo)
Uptime monitoring
Realtime backups
Hacker protection & Malware removal
Spam protection & cleanup
Page Speed optimizations
Semestral strategy call
No custom development included
Access to 3rd-party plugin licenses

Grow

€ 499 / mo
+ VAT
For growing your
highly customized website
Premium web hosting
Priority support
Content changes (Unlimited)
Uptime monitoring
Realtime backups
Hacker protection & Malware removal
Spam protection & cleanup
Page Speed optimizations
Monthly 1h strategy call
Custom development (6h / mo)
Access to 3rd-party plugin licenses

Prices do not include value added tax (VAT).

These plans are offered on a subscription basis and do need to be paid monthly in advance.
See all terms and conditions of website care plans.

Custom plan

Can’t find a plan that fit your needs?

Frequently Asked Questions

How will I be able to communicate with you?

You can choose from email, live chat, or our contact form.

What are considered “content changes” and what is included?

Content changes are requests that take up to 30 minutes to be completed, these can be requests to edit the content on your existing pages, adding new pages, uploading images, changing settings, or making small style adjustments with CSS code. They do not include the creation of content (copywriting), custom development (PHP, plugins, themes, etc), updating custom code, image creation or graphic design, Photoshop to WordPress, or building out a new website or subdomain. Depending on your plan you might have some development hours included that can be used for that.

How do I send my login credentials?

Once you sign up, we’ll reach out to get all information and other things we need. The credentials will be sent via a secure form, live chat, or email. Whichever is easier for you.

Does it matter what hosting I’m using?

We’ll work with you regardless of your hosting choice. If you are ready to upgrade, we can host your website on our premium hosting at no extra charge on our shared servers. If your website requires a dedicated server we charge an extra €10/mo to manage it, plus the costs of the server you choose.

What if I have multiple (2+) websites that need to be managed?

Our maintenance plans cover only one website. You’ll need one plan for each website we manage. You are welcome to choose different plans for each website. If you have other websites as subdomains (ie. otherwebsite.fluidweb.co) they still count as separate websites.

Do you manage WordPress Multisite setups?

Currently we do not support WordPress Multisite setups, also know as website networks.

Do you manage WooCommerce and Easy Digital Downloads websites?

Yes. We support WooCommerce and Easy Digital Downloads websites starting at our Perform plan. However, if your website is highly customized you might need to get our Grow plan.

Do unused monthly developer hours accumulate to the next month?

Unfortunately no, as your monthly time is a reservation of our time and resources that will be available to you only within each month period.

What if I need more hours of development or consultancy?

If you need more hours than your included dedicated monthly hours we’ll send you a separate quote for you to approve. The time that exceeds your plan will be charged at our normal rate of €50/hour.

Do you handle customizations and new features?

Yes. If you need more hours than your included dedicated monthly hours we’ll send you a separate quote for you to approve. The time that exceeds your plan will be charged at our normal rate of €50/hour.

Will you fix errors on my website?

Fixing errors on your website is not part of our maintenance plans. However, we can discuss any issues and we can send you a separate quote for you to approve.

What happens if a plugin or theme update crashes my website?

The point of having a maintenance plan is to prevent these issues from happening to your website, and we are here to give you that kind of assistance.

On every update, we’ll test your website’s main functions and, if anything isn’t behaving right, we’ll get it back to a stable version. If you are in our Perform or Grow plans we’ll test every update on a staging copy of your website before we make any changes to your live website, this will prevent any issues from affecting directly your live site.

What happens if my website goes down, is hacked or breaks?

The point of having a maintenance plan is to prevent these issues from happening to your website, and we are here to give you that kind of assistance.
While we cannot guarantee your website won’t be hacked or stop working, but we can promise you we’ll do everything we can do to prevent it from happening and assist you in restoring it and cleaning up the website.

Can I cancel anytime?

Yes. We value our relationships with our clients and we don’t want anyone to feel locked in. You can contact us via email or live chat anytime requesting the cancelation of your plan and we’ll stop your next payment.